Privacy Policy — How bdbajee 20 Protects Your Data

1. Information We Collect

bdbajee 20 collects personal information from players through several channels: directly when you register an account or update your profile, automatically when you use the platform, and from third-party identity verification and payment service providers. The categories of personal data we collect are described below.

1.1 Registration & Account Data

When you create a bdbajee 20 account, we collect the information you provide in the registration form. This includes your full legal name, date of birth, email address, mobile telephone number, and the username and password you select. If you update your account profile at any point, we retain a record of the changes made alongside the previous version of the relevant data field.

1.2 Identity Verification (KYC) Data

To comply with our Know Your Customer obligations and to prevent underage gambling, bdbajee 20 collects copies of identity documents submitted during the KYC verification process. These may include: a government-issued photo identification document such as a National Identity Card, passport, or driving licence; a proof-of-address document such as a utility bill or bank statement; and a screenshot or confirmation of the payment method linked to your account (for example, your bKash or Nagad account details confirming ownership). KYC documents are stored securely and accessed only by our verification team.

1.3 Financial & Transaction Data

bdbajee 20 records all deposit and withdrawal transactions processed through your account. This includes the transaction amount in Bangladeshi Taka (৳), the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), the transaction reference number issued by the payment provider, the date and time of the transaction, and the account balance before and after each transaction. We do not store full payment card numbers, bKash PINs, Nagad PINs, or mobile banking passwords — these are handled exclusively by the relevant payment service providers.

1.4 Usage & Gameplay Data

When you use the bdbajee 20 platform, we automatically collect data about how you interact with it. This includes your IP address, device type, operating system, browser type and version, screen resolution, session start and end times, pages visited, games played, bet amounts and outcomes, and any search queries entered within the platform. This data is used for fraud detection, platform performance optimisation, and responsible gaming monitoring.

1.5 Communications Data

If you contact bdbajee 20 through live chat, email, or any other support channel, we retain a record of that communication including your messages, our responses, the date and time of the interaction, and any attachments or documents you submitted as part of the support query. These records are retained to ensure continuity of service and to resolve any disputes that may arise from support interactions.

2. How We Use Your Information

bdbajee 20 uses the personal data we collect for the following specific purposes. We process your data only where we have a legitimate basis for doing so — typically because the processing is necessary to perform our contract with you, to comply with a legal obligation, or because we have a legitimate interest in operating a safe and compliant platform.

Purpose	Data Used	Legal Basis
Account creation and management	Registration data, contact details	Contract performance
Identity verification (KYC)	ID documents, proof of address	Legal obligation
Processing deposits and withdrawals	Financial and transaction data	Contract performance
Fraud detection and prevention	Usage data, IP address, device data	Legitimate interest
Responsible gaming monitoring	Gameplay data, session data	Legal obligation / Legitimate interest
Customer support	Communications data, account data	Contract performance
Platform analytics and improvement	Usage data, device data	Legitimate interest
Sending transactional notifications	Email address, mobile number	Contract performance

bdbajee 20 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated systems flag an account for review (for example, as part of our fraud detection process), a member of our compliance team will review the flagged case before any account action is taken.

3. Data Sharing & Third Parties

bdbajee 20 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of third parties only to the extent necessary for the purposes described in this Privacy Policy:

3.1 Payment Service Providers

To process your deposits and withdrawals, bdbajee 20 shares necessary transaction data with the payment service providers you use, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. The data shared is limited to what is required by those providers to authorise and settle the transaction. Each payment provider operates under its own privacy policy and data processing terms.

3.2 Identity Verification Partners

bdbajee 20 may use third-party identity verification service providers to assist with KYC checks. These partners are contractually bound to process your data only for the purpose of identity verification on behalf of bdbajee 20 and may not use your data for any other purpose.

3.3 Game Content Providers

The casino games available on bdbajee 20 are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data (such as a session token and bet outcome data) for the purpose of game delivery and integrity verification. They do not receive your personally identifiable registration or payment data unless separately required for regulatory compliance by the provider in question.

3.4 Legal and Regulatory Authorities

bdbajee 20 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of bdbajee 20, its players, or the public. We will, where permitted by law, notify you of such a disclosure request.

4. Cookies & Tracking Technologies

bdbajee 20 uses cookies and similar tracking technologies on its platform to ensure reliable session management, detect fraud, and measure platform performance. The following table describes the types of cookies we use:

Cookie Type	Purpose	Duration
Strictly Necessary	Maintain your logged-in session, prevent CSRF attacks, load balancing	Session / up to 24 hours
Performance & Analytics	Measure page load times, identify broken features, aggregate traffic statistics	Up to 12 months
Security & Fraud Detection	Identify suspicious login patterns, detect bot activity, flag account takeover attempts	Up to 30 days
Preference	Remember your language setting, odds format preference, and display settings	Up to 12 months

bdbajee 20 does not use third-party advertising cookies, retargeting pixels, or any tracking technology that monitors your activity on websites outside of the bdbajee 20 platform. You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the platform.

5. Data Security & Retention

5.1 Security Measures

bdbajee 20 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include TLS 1.3 encryption for all data transmitted between your device and our servers; AES-256 encryption for sensitive data stored at rest in our databases; multi-factor authentication requirements for all internal staff accounts with access to player data; regular independent security assessments; and an incident response procedure for managing and reporting data breaches.

5.2 Data Retention Periods

bdbajee 20 retains your personal data for as long as your account is active and for a period of not less than five years following account closure. This retention period is maintained in order to satisfy standard record-keeping requirements applicable to online gaming and financial service platforms. Transaction records are retained for a minimum of seven years. KYC identity documents are retained for five years from the date of the last transaction on your account. Communications and support records are retained for three years from the date of the last interaction. Where data is no longer required for any operational or compliance purpose, it is securely deleted or anonymised.

6. Your Privacy Rights

As a player on the bdbajee 20 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or by emailing [email protected]. We aim to acknowledge all data rights requests within 5 business days and to complete them within 30 calendar days.

• Right of Access: You may request a copy of the personal data that bdbajee 20 holds about you, along with information about how and why we process it.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or supplement it without undue delay.
• Right to Erasure: You may request that bdbajee 20 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute regarding its accuracy is being resolved.
• Right to Data Portability: You may request that we provide a copy of your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to the processing of your personal data where that processing is based on our legitimate interests, including profiling for fraud detection purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing (for example, for optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

7. Children's Privacy

bdbajee 20 employs age verification controls at the point of registration and during the KYC process specifically to detect and prevent underage access. Any account found to belong to a person under the age of 18 will be immediately suspended, all funds returned to the source payment method where technically possible, and the account permanently closed. We take our obligations around underage gambling prevention with the utmost seriousness.

8. Updates to This Policy

bdbajee 20 reserves the right to update this Privacy Policy at any time. When we make material changes to this policy — for example, changes to the categories of data we collect, the third parties we share data with, or the rights available to players — we will display a prominent notice on the platform and update the "Last Updated" date shown at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Your continued use of the bdbajee 20 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using the platform and contact our support team to close your account and request deletion of your data in accordance with Section 6 above.

For any questions, concerns, or data rights requests relating to this Privacy Policy, please contact the bdbajee 20 data support team via live chat (available 24/7 on the platform) or by emailing [email protected]. Our support agents are trained to handle data privacy queries in clear, plain English and will escalate your request to the relevant internal team without delay.

This Privacy Policy was last reviewed and updated in January 2026. The most current version of this policy is always available at bdbajee-20.com/privacy-policy. Players are advised to bookmark this page and check it periodically for updates.